- conversion from legacy systems to SAP FI/CO R3. They contracted with
- The abstract of the Customer Master / Payer - Credit Management module
Instructional Design for Training: Lucent Technologies by IBM Global Services
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ERP Application Integration - SAP FI/CO R3 Instructional Design for Training Lucent Technologies by IBM Global Services May - September 1997 Lucent Technologies embarked on a company-wide ERP application conversion from legacy systems to SAP FI/CO R3.
They contracted with Price Waterhouse for configuration and IBM Global Services for documentation and training. The first division targeted for conversion was Corporate Finance, which for Lucent meant Buy / Pay / Revenue Cycle and the attendant Customer Master modules. Corporate managers are in Basking Ridge, NJ and Revenue Cycle personnel, in Atlanta, GA. The idea was to use the first division process as a template for the eventual conversion of the rest of the divisions.
IBM configuration consultants worked with the corporate users to define a curriculum based on current processes. From these definitions, the IBM technical writers worked with the configuration specialists to produce process scripts incorporating instructional design modalities, These would be utilized,
Download: ERP Application Integration SAP R/3 Material
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